The Trainer’s Loft Return Policy

Items that are purchased locally may be returned with a full refund within the next business day. Items may be exchanged for the same item of a different size with no penalty within a week (7 days), or returned for store credit within a week of purchase. Items must have their original packaging and be in the same condition as they were in when purchased. Hoof boots, harnesses, saddles, and Myler bits have a one week (7 day) return policy for a full refund if returned in the same condition as they were in when purchased.

Items purchased online are a final sale, due to the risk of loss or damage in the post.

If you purchased the wrong item in error, or received the wrong item, please contact us so we may help resolve your issue.